Service Model リモート診断
Super Remote Diagnostic System
SmartLink turns any workshop into a global service node: a remote expert connects through the SmartLink VCI and operates the vehicle live, while the local shop keeps hands on the hardware — the fastest way to sell and deliver remote diagnostic services.
Any qualified expert can connect to a SmartLink-equipped vehicle worldwide.
Codes, live data, actuations, adaptations — the expert operates as if on-site.
C-side workshops buy credits; B-side experts monetize know-how.
One ecosystem for passenger cars and heavy-duty commercial vehicles.
Every remote session is recorded for review, training and dispute avoidance.
Optimized data channel keeps remote actions responsive.
Tell us the car brand, model year and the job you need done. We will send unedited demo footage, workshop photos and a test report — usually within one working day.
The SmartLink ecosystem splits diagnosis into two roles. The C-side (client) SmartLink VCI plugs into the vehicle and streams data; the B-side (expert) operator — anywhere on earth — gains full remote control of the diagnostic session: reading codes, live data, actuation tests, adaptations and guided functions.
For equipment dealers it creates a recurring-revenue service: workshops buy SmartLink credits and call experts on demand. For workshop chains it centralizes know-how: your best technician supports ten branches from one desk.
SmartLink supports passenger cars and heavy-duty vehicles, works over WiFi with low latency, and keeps a complete session log for compliance and review.
24 ヶ月保証
+ 生涯技術サポート
全世界配送
DHL / FedEx / 海上輸送
| System | SmartLink Super Remote Diagnosis |
|---|---|
| VCI Hardware | SmartLink C VCI / SmartLink HD VCI |
| Connection | WiFi (vehicle side) + Internet (expert side) |
| Vehicle Range | Passenger cars & heavy duty vehicles |
| Session Log | Full operation history export |
| Billing | Credit-based, dealer manageable |
| Certifications | CE, FCC, RoHS |
※ 仕様は改良される場合があります。ご発注前に重要パラメータを営業担当とご確認ください。OEM / ODM カスタム対応 — お問い合わせ.
Workshops charge customers for remote expert sessions and pay only the SmartLink credits consumed — the margin and the customer relationship stay local.
A stable 2 Mbps uplink on the vehicle side is enough for a smooth session; the system adapts to weaker links automatically.
Yes. Sessions require explicit local approval, and the workshop can whitelist trusted experts only.
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